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Help! My camera won't turn on

Please try these steps to get your L16 to turn on again:

  1. Plug the L16 into a power outlet in the wall using the supplied Light cable and black power adapter. Sometimes, USB chargers may not give it enough of a charge to turn on.

    Note: It's important that you use the supplied Light USB-C cable and 3.0 Quick Charge adapter. If you have lost either, shoot us a note and we'll get a new one sent to you right away.

  2. Wait at least 30 minutes to let it charge.
  3. Unplug the cable from the camera and hold the power button for 15 seconds.
  4. Once you get it to turn on, leave it on and charge it to 100%.

If the above instructions do not help, please email us at

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